Overview
Join our team to work on an innovative workforce management SaaS platform for one of our esteemed clients. This solution streamlines HR and payment processes, integrating fintech elements to deliver seamless financial transactions within a comprehensive workforce management framework. As a Manual QA Engineer, you will play a critical role in ensuring the quality and reliability of this platform through meticulous manual testing, collaborating with cross-functional teams to deliver a high-quality product that meets client expectations.
Purpose of the Role
As a Manual QA Engineer, you will be responsible for ensuring the quality of software products through meticulous manual testing. You will analyze requirements, design and execute test cases, and report defects to ensure the product meets the expected standards. You will collaborate with cross-functional teams to maintain high-quality deliverables, adhering to established processes while suggesting improvements to enhance efficiency and product quality.
Duties & Responsibilities
- Analyze and clarify requirements to develop comprehensive test cases and ensure full test coverage.
- Design, document, and execute manual test cases for functional, regression, and usability testing.
- Identify, document, and track defects, ensuring clear communication with developers for resolution.
- Collaborate with product managers, developers, and other stakeholders to understand features and ensure quality.
- Perform exploratory testing to uncover edge cases and potential issues not covered by predefined test cases.
- Verify bug fixes and validate that features meet requirements and user expectations.
- Participate in release planning and provide input on testing timelines and risks.
- Maintain detailed test documentation, including test plans, test cases, and testing reports.
- Contribute to process improvements by identifying inefficiencies and recommending optimizations.
- Ensure consistent testing across multiple platforms, browsers, and devices.
Required Experience & Knowledge
- Minimum of 3 years of professional experience in manual software quality assurance.
- Strong understanding of software testing methodologies, including functional, regression, and usability testing.
- Experience in creating detailed test cases and test plans based on requirements.
- Familiarity with issue tracking and project management tools such as Jira, Bugzilla, or similar.
- Knowledge of testing web and mobile applications across different browsers and devices.
- Basic understanding of API testing using tools like Postman or similar.
- Familiarity with Agile/Scrum development processes.
- Basic knowledge of SQL for querying databases is a plus.
- Experience with test management tools like TestRail or Zephyr is a plus.
Skills and Attributes
- Excellent attention to detail and problem-solving skills.
- Strong communication skills to collaborate with technical and non-technical stakeholders.
- Self-motivated with a proactive approach to identifying and addressing quality issues.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Analytical mindset with a focus on delivering high-quality results.
Required Education & Qualifications
- Fluency in English (both written and spoken) is a must.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (Computer Science graduates preferred).
- Any relevant certification (e.g., ISTQB Foundation Level) would be considered a plus.
